Our Services

The following is an overview of our services and how they would benefit the small business owner.

Formalized Small Business Coaching

As an Accountability Partner, the Business Coach navigates monthly, on a one to one basis, with owners of well established businesses. In order to develop and review strategies that will ensure constant growth and ultimately Good Stewardship.

The Hero’s Business coaching Programme is a support, guidance, accountability, motivational and mentor-like process. It is conducted in a simple, practical fashion to help SME owners on a one-on-one basis to significantly improve the performance of their business, their staff and themselves.

Coaching Methods:
The business owner enters into an agreement with Hero’s Training whereby monthly coaching sessions ( one 2 ½ hour contact session and one 15 minute telephonic session) are scheduled to address the needs and concerns of the business owner. The Hero’s Coach will guide the owner through discussions and mutually agree on suitable strategies to Grow and Improve the performance and ultimately the profit of the business. The Coach will not work in the business or take on responsibility for any aspect of the business but will rather guide the owner on how to get things done and improve the performance of the business. With the permission of the owner, the coach will also spend time with employees where necessary.

Areas to be addressed
Every aspect of the business will fall within the scope of the coaching programme. Issues will however be dealt with on a priority basis, with a specific view to reducing wastage, improving efficiencies and most importantly Increasing Profit. The main areas of the business to be addressed will include but not be limited to the following:

  • Marketing and Sales: Costing and Pricing
  • Cash Flow and Management Accounts
  • Wastage , risks and efficiencies

Clients will be provided with a coaching file and the appropriate documents and “tools” .

The Coach fulfills the role of “Support Partner” and “Accountability Partner” to the owner. The monthly meetings are to review progress on agreed plans as well as address new concerns. Short minutes will be kept of each meeting.

Duration of Coaching Agreement
The initial agreement will be for a period of 12 months and will consist of two sessions per month. (One 2 ½ hour contact session and one 15 minute telephonic session). The Coaches will however spend at least two 2-3 additional hours per month on pertinent issues applicable to the business.

The Value offered by Hero’s Training

Our more than 30 years of first hand practical SME experience has taught us that this type of Coaching and Mentoring Programme will yield the following outcomes for the owner and the business.

A Remarkable increase in Good stewardship and accountability by the owner
Limited “second guessing” and procrastination
Reduction of monthly expenses and Resource Wastage well in excess of the monthly cost of coaching

Clients have unlimited telephonic access to their coach and need not wait for the next coaching session to discuss an issue.

Cost of the Coaching Programme

Will be determined by the needs of the business as well as affordability

Contact Hero’s to book a free one hour coaching session to determine your needs, the most suitable coaching programme and an affordable monthly fee.

We look forward to discussing this programme with you.

“Greater efforts lead to Greater Profits”

Emerging Small Business Coaching – Training

This is a business support process that guides individuals or small groups of entrepreneurs to embrace the key “Business Drivers” that will entrench:

Control, Opportunities, Profits and Success.

This program is a short, one on one or small group coaching process, designed to equip new and / or small business owners with the fundamental tools to drive the profitability and be accountable for their actions and plans. The coach fulfills the role of accountability partner.

Coaching focus areas:

  • Key controls: Costs, profit, cash flow and quality
  • Risk reduction: Safety, security, suppliers, trends and competition
  • Potential wastage: Time, stock, expenses, premises, staff and equipment
  • Changing market forces: Competition, innovation, image, the media
  • Proactive strategies: New markets, new products, new ideas and new plans

Strategies:

Clients will receive a coaching file, strategies are jointly agreed to,,but implemented by the client.

Duration:

4 Coaching sessions of +/- 2 ½ each, spread over a period of 4 months.

Dates and times to be discussed.

Venue: Hero’s Business Coaching – 537 Ruddell Street, Bailey’s Muckleneuk, Pretoria

Cost of the program:

To be determined by the needs of the business and affordability.

Call Hero’s to discuss your needs and to make an appointment for a free, one hour coaching session.

We look forward to discussing this Coaching Program with you.

“Greater Efforts Lead to Greater Profits”

Short Training Interventions

These are compact 1 to 2 day processes for small groups, which address critical Small Business Life Skills in a very practical way.

A range of short 1-2 days, practical SME course are offered by Hero’s. Courses are however offered only on a GROUP basis (6-15 delegates).

These courses include the following:

  1. How to Start your own business
  2. How to Improve your business
  3.  Planning
  4. Finance
  5. Marketing
  6. Sales
  7. Customer Service
  8. Leadership
  9. How to Prosper in your business
  10. Negotiating skills

Over the past almost 30 years, Hero’s has trained, coached and assisted in excess of ten thousand Existing or Aspiring Entrepreneurs in all types of businesses. Larger businesses that have also utilized the services of Hero’s over the years include:

  • Bayer
  • Eskom
  • Old mutual
  • Liberty
  • RMI
  • Telkom
  • SANDF

Contact Hero’s for more information on course prices or to discuss your specific needs.

Ad hoc Business Advisory Services

Consultations of a few hours, at an hourly rate, on all aspects of small business, also form part of the support provided by Hero’s.

This service is provided by Hero’s to Small Business Owners who require advice and guidance on a very wide range of aspects of their businesses. Typically, these chats do not need an extended Coaching Programme but need expertise to resolve an issue or determine a suitable strategy. The time required generally does not exceed 2-5 hours. The service can be provided at the premises of the client or at the offices of Hero’s.

Contact Hero’s to discuss your needs as well as the relevant costs.

Greater Efforts lead to Greater Profits

Free one hour, one on one coaching session

A Free Coaching Session – sms Coach to 31022 to book your free, one on one coaching session.

These courses include the following:

  1. How to Start your own business
  2. How to Improve your business
  3. Planning
  4. Finance
  5. Marketing
  6. Sales
  7. Customer Service
  8. Leadership
  9. How to Prosper in your business
  10. Negotiating skills

Over the past almost 30 years, Hero’s has trained, coached and assisted in excess of ten thousand Existing or Aspiring Entrepreneurs in all types of businesses.

  • Bayer
  • Eskom
  • Old mutual
  • Liberty
  • RMI
  • Telkom
  • SANDF

Contact Hero’s for more information on course prices or to discuss your specific needs.

Venue Hire

Hero’s has a training venue that is available for hire on a short-term basis ranging from just one day to a few consecutive days. The venue is temperature controlled and can accommodate 24 delegates.  All training equipment can be arranged as well as secure parking, refreshments and meals.

Contact Hero’s to discuss your needs and obtain details on pricing and availability.

Equipped with:

  • White boards
  • Air-conditioning

Cost per day:

Groups of 10 delegates or more R1500-00 per day large training room
Teas / coffees plus light lunches can be provided at a cost.

Groups of less than 10 delegates (minimum 6) are charged at a rate of R200-00 per person per day which includes the teas/coffees.

Secure parking outside the premises – a security guard is on duty

The venue is available during office hours
08:30 to 16:30


For any further details please contact Debbie Bonner on
082 330 2025 or e-mail herossbcoaching@gmail.com

Big benefits in dealing with Hero’s

Want to Prosper in your own Small Business?

Benefit from our experience and let us help you.

Learn, Grow, Prosper, Profit and most importantly thrive in your own business.